Shipping policy

Shipping Policy – Amaayra

At Amaayra, we are committed to delivering your orders swiftly, securely, and seamlessly. Our logistics process is designed to ensure that your shopping experience is smooth from the moment you place your order to the time it reaches your doorstep.

Shipping Time & Delivery

Order Dispatch Time: Within 24 hours of order confirmation (excluding Sundays and public holidays).
Estimated Delivery Time: 4 to 5 business days across India (may vary slightly based on location, pin code, or unforeseen delays).
Shipping Charges: Absolutely Free – All India Free Shipping on every order.

Delivery Partners

To ensure reliable and timely delivery, we collaborate with multiple trusted logistics providers, including:

Bluedart
Delhivery
Xpressbees
Amazon Transportation
Shadowfax
E-kart Logistics
DTDC
NDD Express
And many more regional and national partners

We automatically assign the best available courier based on your delivery location for the fastest possible service.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email or WhatsApp update with your tracking ID and link. You can track your order anytime using this information.

Order Cancellation Policy

Cancellations are only possible if the order has not been dispatched from our warehouse.
Once dispatched, we cannot cancel or modify the order from our side.
To request cancellation before dispatch, please contact us immediately via email or WhatsApp.

Cancellation Charges for Prepaid Orders

If a prepaid order is canceled after dispatch, the following charges will be deducted before issuing a refund:

Shipping Charges (two-way logistics)
Payment Gateway (PG) Charges as applicable based on order value

The remaining amount will be refunded to your original payment method within 7-10 business days after processing.

Additional Shipping Information

Remote Area Deliveries: Orders to remote or hard-to-reach areas may require additional time.
Incorrect Shipping Information: Amaayra is not responsible for delays caused due to incorrect or incomplete address/contact details provided at checkout.
Delivery Attempts: Our courier partners will typically make multiple attempts to deliver your order. If the parcel is returned due to customer unavailability or incorrect address, re-shipping charges may apply.
No Delivery on Sundays/Public Holidays: Dispatches and deliveries may be affected on national holidays or Sundays, depending on courier services.